Shipping and Delivery

OUR SHIPPING INFORMATION:

We try our best to process and ship out orders within 72 hours.

Whenever we are running Promo, please allow 3 days of each promo (Promo launch Lasts For 3 Days) that we launch to end and at the end of the promo, we will start to process and package all the orders and ship out through USPS.

That means that we will need at least 6 to 8 days for us to process and package the orders and deliver to the post office (USPS).

ORDER TRACKING

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. To track the order, you can visit: USPS or directly at the designated courier’s website.

HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping and tracking information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.

Please allow 24-72 hours from the time you place your order for its status to update.

DO YOU SHIP INTERNATIONALLY?

YES! JEWELCRUSH Store is proud to serve our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

It usually takes 14-21 business days to arrive in your country, however, in some instances, delivery may be delayed depending on your country’s customs. JEWELCRUSH Store is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

TAXES & DUTIES

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at JEWELCRUSH Store . For further details of charges, please contact your local customs office.